Monday, July 2, 2007

Fuck Flyglobespan!!!!

What better day to start off the blog than the day we leave. The weather was awesome in NY today - not exactly the kind of day you want to leave but hey, we're going to Europe for 45 days.

Make that 44, maybe.

Sure, there's a ton of terrorist bullshit going on in the UK and we of course expect delays. We planned on getting to JFK a little earlier than usual just to be careful. The Flyglobespan website even said that the flight may be leaving an hour earlier. It looked a bit fishy but WTF why not leave a little early.

So, we're just about to leave my parents' house and Jess checks the computer the updates page reads:

The security incidents at Glasgow and Liverpool Airports caused major disruption to our services resulting in the company being forced to suspend its Liverpool /Knock Ireland West to New York services.

Despite strenuous efforts which have been and continue to be made to have aircraft and crews return to their bases we regret that we will be unable to commence operations until Wednesday 04 July when we will operate JFK to Knock Ireland West and thereafter as per the programme published on our website.

The company recognises the severe inconvenience caused and would like to apologise for these extraordinary circumstances which were entirely outside the control of the airline.

Passengers affected by these cancellations may transfer to any available alternative date or take a full or partial refund. Please email reservations@flyglobespan.com or call 00 44 (0)131 441 1388 (choose the Customer Relations option) with your instructions.

Passengers who were affected on our delayed services prior to the above incidents should telephone our helpdesk on 00 44 (0) 131 441 1388 for assistance.

updated 02 July 2007 14:00

That's right - 2pm day of the flight and they decide to cancel. Don't tell anyone. Jess says they didn't tell us because we did it on line and "We're responsible" to check for updates according to them. What's with the spelling in that message too? Sure, I get the "Old English" spellings but didn't they "spawn the fucking language?" (Who knows what movie?)

So now, Jess is calling all the numbers, NY - which takes you to their UK number which only wors from 9-5 their time which means, translated to Old English: We're Fucked. Yes, proper fucked (same movie as above). We decide that since no one is answering we're going to the airport so we can speak to someone and find out what the real story is.

We get to the airport and my parents drive off to wait for us in a lot because we all really know that Jess and I are coming back to the car. We get to the "Flyglobespan" area (the bitches don't even have a kiosk) and, it is the passenger lounge we waited at for last year's trip when we ate an watched the World Cup I believe we watched Germany lose to Italy. Oh, happier times!

Anyway - I digress. We get to the area and there's a table, like someone would whip out for a large family party and three people of African decent there. They smile and hand us the same fucking message you see above in red. They have no further information for us. Oh, it gets better, they don't even fucking work for Flyglobespan. Hmmm, since they don't know, we wonder why the flight may have been cacnelled...
http://www.uk-airport-news.info/liverpool-airport-news-210607.htm

So now we go outside to meet up with my parents, wait, what's my mother's cell phone number? Yep, that's right, fucked again. I don't remember the number, so I call my sisters and brother-in-law in the hopes someone is home and probably, in the process set off their alarms thinking we've been hijacked (God forbid).

Tomorrow, we try again, with Aer Lingus to Manchester (F ManU!) @5:40 pm and only $800 more total. Luckily the last good shag of the day was by the Irish. They're small and I'm already sore.

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